Naturallie Bath & Body – Shop Policies
Refund & Return Policy
At Naturallie Bath & Body, every product is handcrafted with care, especially for sensitive and delicate skin. Due to the nature of our products, we do not accept returns or exchanges for hygiene and safety reasons.
However, your satisfaction is important to us. If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery at [your email here] with your order number and photos of the issue. We will gladly work with you to provide a replacement or store credit.
Please note:
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We do not offer refunds for used products
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Natural variations in color, texture, and scent are normal due to handmade production
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Allergic reactions are not eligible for refunds; please review ingredients before purchasing
Shipping Policy
Orders are processed within 2–5 business days (excluding weekends and holidays).
Once shipped, delivery times may vary depending on your location:
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U.S. Orders: 3–7 business days
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International Orders: 7–21 business days
You will receive a tracking number once your order has shipped.
Naturallie Bath & Body is not responsible for:
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Delays caused by the shipping carrier
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Lost or stolen packages marked as delivered
Please ensure your shipping address is correct before placing your order.
Local Pickup (Optional – remove if not offering)
Local pickup may be available. You will receive instructions via email once your order is ready.
Privacy Policy
Your privacy is important to us. We only collect personal information necessary to process your order, including your name, shipping address, and email.
We do not sell, trade, or share your personal information with third parties, except as necessary to fulfill your order (e.g., shipping providers, payment processors).
Terms of Service
By using our website, you agree to the following:
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You are responsible for reviewing product ingredients before purchase
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Naturallie Bath & Body is not liable for any allergic reactions or misuse of products
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Products are for external use only unless otherwise stated
All content, images, and branding on this site are the property of Naturallie Bath & Body and may not be used without permission.
Contact Information
For any questions or concerns, please contact us at:
Email: naturalliebathandbody
Business Name: Naturallie Bath & Body
We aim to respond within 24–48 business hours.
Product Disclaimer
Our products are handmade in small batches using natural and skin-loving ingredients. They are not intended to diagnose, treat, cure, or prevent any medical condition.
Please perform a patch test before full use, especially if you have sensitive skin.
Thank you for supporting Naturallie Bath & Body — where gentle care meets intention.