Shipping policy

Naturallie Bath & Body – Shipping Policy

Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

Please note that during high-volume periods, processing times may be slightly extended. You will receive a confirmation email once your order has been successfully placed.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • United States: 3–7 business days after shipment

  • International (including Caribbean): 7–21 business days after shipment

Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Shipping Address Accuracy

Customers are responsible for ensuring that all shipping information is correct at the time of purchase.

Naturallie Bath & Body is not responsible for:

  • Packages delivered to incorrect or incomplete addresses provided by the customer

  • Delays due to incorrect shipping details

If you notice an error in your shipping address, please contact us immediately at [your email here].

Lost, Stolen, or Delayed Packages

Naturallie Bath & Body is not responsible for lost or stolen packages marked as “Delivered” by the shipping carrier.

If your package is delayed, lost in transit, or marked delivered but not received, please contact the shipping carrier directly. We will do our best to assist you if needed.

International Shipping & Customs

For international orders, including shipments to the Caribbean:

  • Customers are responsible for any customs fees, duties, or import taxes that may apply

  • Delivery times may be extended due to customs processing

  • Naturallie Bath & Body is not responsible for delays caused by customs

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery at [your email here] with:

  • Your order number

  • Clear photos of the issue

We will gladly work with you to resolve the issue.

Contact Information

For any shipping-related questions, please contact:

Email: naturalliebathandbody@gmail.com
Business Name: Naturallie Bath & Body

We aim to respond within 24–48 business hours.

Thank you for shopping with Naturallie Bath & Body — where gentle care meets intention.